Affiliate Program

The Affiliate Program Reactor enables you to run a referral program where affiliates earn commissions on sales they refer. Affiliates receive a unique referral code, which is entered at POS checkout to attribute the sale.

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Prerequisites

The Affiliate Reactor must be installed:

1. Go to Settings → Reactors
2. Find Affiliate Program
3. Click Install

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How the Affiliate Program Works

1. You create an Affiliate in Newclear with a unique referral code
2. The affiliate shares their code with potential customers
3. At POS checkout, the cashier enters the referral code
4. Newclear attributes the sale to that affiliate
5. A commission is calculated and recorded
6. You pay out commissions manually or via the payout workflow

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Setting Up Affiliates

Creating an Affiliate

1. Go to Sales & Finance → Affiliates
2. Click + New Affiliate
3. Fill in:

Field	Description
Name	Affiliate's full name or business name
Email	For payout notifications and reports
Phone	Optional contact
Referral Code	Unique code (auto-generated or custom). E.g., JOHN2024
Commission Tier	Which commission tier applies
Notes	Internal notes

4. Click Save

The affiliate can now use their referral code at POS.

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Commission Tiers

Tiers define how much commission an affiliate earns:

Creating a Commission Tier

1. Go to Sales & Finance → Affiliates → Tiers
2. Click + New Tier
3. Configure:

Field	Description
Tier Name	e.g., "Standard", "VIP Partner", "Influencer"
Commission Type	Percentage of sale or Fixed amount per sale
Commission Rate	e.g., 5% or $10 flat
Minimum Sale Amount	Minimum order total for commission to apply
Maximum Commission	Cap per transaction (optional)
Applies To	All products, specific categories, or specific tags

4. Click Save

Example Tier Configuration

Tier: "Standard Referral"
Type: Percentage
Rate: 8%
Minimum Sale: $50
Max Commission: $200 per sale

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Using Referral Codes at POS

1. Build the customer's cart as normal
2. Before completing the sale, locate the Referral Code field in the right panel
3. Enter the affiliate's code (e.g., JOHN2024)
4. Newclear validates the code and shows the affiliate's name
5. Complete the sale

The sale is now attributed to the affiliate, and the commission is calculated and recorded.

note

Only one referral code can be applied per sale. If a code is invalid or the affiliate is inactive, Newclear shows a warning and the sale proceeds without commission attribution.

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How Commissions Are Calculated

Commissions are calculated at the time of sale and are immutable:

• If the tier is 8% and the sale total is $150 → commission = $12.00
• This $12.00 is locked in immediately and recorded against the affiliate's earnings
• You cannot retroactively change a commission amount after the sale completes

This ensures affiliates always know exactly what they earned, with no surprises.

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Commission Immutability Rule

Once a sale completes with a referral code:

• ✅ Commission amount is locked
• ✅ Visible immediately in affiliate earnings
• ❌ Cannot be manually edited after the fact

The only exception: Full Refunds (see below).

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Refunds and Commissions

Scenario	Commission Outcome
Full Refund	Commission is voided (set to $0, marked as Reversed)
Partial Refund	Commission remains unchanged
Exchange	Original voided; new commission created on the new sale

This ensures affiliates are only compensated when the business actually retains revenue.

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Payout Management

Viewing Affiliate Earnings

1. Go to Sales & Finance → Affiliates → [Affiliate Name]
2. The Earnings tab shows:
   • All attributed sales
   • Commission per sale
   • Total unpaid earnings
   • Payment history

Recording a Payout

1. Open the affiliate profile
2. Click Record Payout
3. Enter:
   • Amount — How much you're paying
   • Date — Payment date
   • Method — Bank transfer, check, PayPal, etc.
   • Reference — Optional transaction ID
4. Click Save

The payout is recorded and the affiliate's outstanding balance is reduced accordingly.

Payout Reports

Go to Sales & Finance → Reports → Affiliates for:

• Total commissions earned per affiliate (by period)
• Outstanding (unpaid) commissions
• Payout history
• Top affiliates by sales volume